Rows marked "chargeback NOW": Post the A/R balance directly to that resident's Yardi ledger as "Utility Reimbursement."
Rows marked "pre-bill deposit deduction": Tenant is on notice — deduct utility A/R from security deposit before refunding.
Rows marked "verify unit vacant": Confirm unit is empty and prior tenant past dispute window. May qualify as owner carry.
Rows marked "FINAL - call vendor": Account is closed at utility. Call APL/CCOS to confirm final amount, then post chargeback.
Electric vs Water key diff: When a tenant skips, APL Electric transfers to owner name (direct expense). CCOS Water keeps billing the tenant (collection risk).
Risk Distribution by Utility
Top 10 Combined Delinquent
#
Unit
Resident
Elec
Water
Total
PM Action List
Unit
Resident
Lease Status
Elec A/R
Water A/R
Total A/R
90+
PM Action
Vacant Unit & Common Area Electric (Owner Carry)
Account #
Address
kWh
Bill Total
A/R Balance
Status
Weeks of Data
63
3/6/2025 – 5/21/2026
Trough Occupancy
68.0%
Week of 9/4/2025
Trailing 13-Wk Avg
90.8%
Recovered to budget zone
Total New Leases
91
~1.4 / week avg
📈 14-Month Story
Spring 2025: Property running near 94% occupancy with consistent budget alignment.
Summer 2025 drawdown: Occupancy fell from 93.6% (May) → 67.95% (Sept 4) — a 26-point slide.
Fall 2025 recovery: New leasing accelerated through Nov-Dec (peak of 8 new leases week of 11/13).
Q1 2026 rebound: Occupancy climbed from 70.5% to 92.95% in five months.
Now: 90.4% — slipping again. Forecast (84.6% in 30 days) signals a second drawdown without action.
Weekly Occupancy: Actual vs Budget (Mar 2025 – May 2026)