Enclave at Albany Park

Coastal Ridge Real Estate · 4955 Enclave Boulevard, Westerville, OH · 156 Units
Property Manager: D'Oneedria Jones
Regional PM: Whitney Cooperrider
Leasing: Lauren Santana
As of: 5/22/2026
Current Occupancy
90.4%
vs 95% budget ▼ 4.6 pts
Pre-Leased
92.95%
Signed leases not yet started
30-Day Forecast
84.6%
Expected by mid-June
12-Mo Trough
80.8%
By August w/o intervention
Open Work Orders
32
Make-Ready bottleneck
% Make-Ready
13.3%
2 of 15 vacants Ready
Net Outstanding AR
$1,167
Gross $5,641 less pre-pays $4,374
Open Action Items
19
3 of 23 complete

⚠ Critical Watch List

  • 1-4991 vacant 252 days (Ready) — $10,405 vacancy cost. Lease up urgently.
  • 1-5073 vacant 349 days (Ready) — $14,536 vacancy cost. Lease up urgently.
  • July renewals: 19 expirations, only 1 confirmed renewal (5%) — 11 still pending offer response.
  • June NTVs: 8 of 18 expirations giving notice (44%) — biggest immediate threat.
  • Make-Ready: only 2 of 15 vacant units are Ready (13.3%) — blocking lease-up.
  • Active evictions: Nott ($1,823) + Rice ($2,070) + Zapata ($617) = $4,510 at risk.

Occupancy Forecast (13 Weeks)

Renewal Pipeline by Month

6-Week Leasing Trend

Unit Mix (156 units)

Action Items & To-Dos

# Action Item Category Owner Due Status Notes
Total Leads (6W)
189
~31/week avg
New Leases (6W)
10
5 net of cancellations
Renewals Signed (6W)
6
App Conversion %
5.3%
10 leases / 189 leads

Weekly Activity (4/16/2026 – 5/21/2026)

Week EndingLeadsToursNew LeasesCancellationsNet New LeasesMove-InsMove-OutsNoticesRenewals

MTD Activity (May 2026)

New Leads91
Emails466
Calls260
Texts314
First Visits / Tours10
Completed Applications4
Approved Applications3
Move-Ins3
Move-Outs4
Notices6

Lease Trade-Out (Week 5/15-5/21)

UnitTypePriorCurrentΔ%
2-4848Studio Renov, New Lease$1,140$1,279+12.2%
2-48381BR, Renewal$1,150$1,161+1.0%
Wide gap: new leases growing rents ~12x faster than renewals — may incentivize NTVs.
Total Expirations
113
May - Dec 2026
Confirmed Renewals
7
6.2% of pipeline
NTV (Notice)
19
16.8% leaving
Pending Action
69
61% need follow-up

Monthly Pipeline

MonthTotal ExpEarly M.O.NTVRenewalsTransferPendingConv. %

📌 Renewal Strategy Insights

  • June 2026: 18 expirations, 8 NTVs (44%), only 1 confirmed renewal. Action: revised offers sent per WLR.
  • July 2026: 19 expirations, only 1 confirmed (5%). 11 pending response — push follow-ups now.
  • August 2026: 20 expirations, 0 confirmed renewals yet, 18 pending. Earliest you can shift these.
  • Lease Trade-Out gap: new leases +12.2%, renewals +1.0% — review renewal rent strategy.
Today
90.4%
141 of 156 occupied
30-Day
84.6%
Forecasted
60-Day
83.3%
Forecasted
12-Month Low
80.8%
By 8/13/2026

Weekly Forecast Detail

Forecast Drivers Table

WeekBeginning Occ %Move-InsMove-OutsEnding Occ %vs Budget
Total Vacant
15
9.6% of 156 units
Vacant Ready
2
Available to lease
Vacant Not Ready
13
Need turn
Notice Unrented
15
Upcoming exposure

Available & Notice Units

UnitTypeSFMarket RentMove-OutDays VacantVacancy CostStatus / Resident
Total Aged AR
$5,641
Gross owed
Active Evictions
3
$4,510 at risk
Open Work Orders
32
Make-Ready Rate
13.3%
2 of 15 Ready

Aged Receivables Detail

UnitResidentStatus0-3031-6061-9090+Pre-PayBalanceNote
Combined Utility A/R
Elec + Water owed
Past Due 30+
Needs chargeback
Aged 90+ (Skip Risk)
Deep skip exposure
Units Need Action
Posted by PM this cycle
Electric A/R
Past due:
Water A/R
Past due:
Owner Carry (Vacant Elec)
Direct property expense
Paid Since Billing
Cleared this cycle

📋 PM Chargeback Instructions (5-min process)

  • Rows marked "chargeback NOW": Post the A/R balance directly to that resident's Yardi ledger as "Utility Reimbursement."
  • Rows marked "pre-bill deposit deduction": Tenant is on notice — deduct utility A/R from security deposit before refunding.
  • Rows marked "verify unit vacant": Confirm unit is empty and prior tenant past dispute window. May qualify as owner carry.
  • Rows marked "FINAL - call vendor": Account is closed at utility. Call APL/CCOS to confirm final amount, then post chargeback.
  • Electric vs Water key diff: When a tenant skips, APL Electric transfers to owner name (direct expense). CCOS Water keeps billing the tenant (collection risk).

Risk Distribution by Utility

Top 10 Combined Delinquent

#UnitResidentElecWaterTotal

PM Action List

UnitResidentLease StatusElec A/RWater A/RTotal A/R90+PM Action

Vacant Unit & Common Area Electric (Owner Carry)

Account #AddresskWhBill TotalA/R BalanceStatus
Weeks of Data
63
3/6/2025 – 5/21/2026
Trough Occupancy
68.0%
Week of 9/4/2025
Trailing 13-Wk Avg
90.8%
Recovered to budget zone
Total New Leases
91
~1.4 / week avg

📈 14-Month Story

  • Spring 2025: Property running near 94% occupancy with consistent budget alignment.
  • Summer 2025 drawdown: Occupancy fell from 93.6% (May) → 67.95% (Sept 4) — a 26-point slide.
  • Fall 2025 recovery: New leasing accelerated through Nov-Dec (peak of 8 new leases week of 11/13).
  • Q1 2026 rebound: Occupancy climbed from 70.5% to 92.95% in five months.
  • Now: 90.4% — slipping again. Forecast (84.6% in 30 days) signals a second drawdown without action.

Weekly Occupancy: Actual vs Budget (Mar 2025 – May 2026)

Weekly New Leases & Renewals

30/60/90 Day Forecast Trend

Current Bad Debt Trend

Tours Per Week

Full Weekly Data Table

WeekOcc %Budget30-Day FcstNew LeasesRenewalsToursBad Debt